Legal notice

Legal Notice

This website is operated under the AURXYA brand by Sonhai Tech Limited. By accessing or using this website, you acknowledge and agree to the notices and conditions set out below, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

Website Information

We make reasonable efforts to ensure that the information displayed on this website is accurate, complete, and current. However, product descriptions, prices, availability, promotional information, specifications, images, and other website content may occasionally contain errors or require updates.

AURXYA reserves the right to correct errors, update information, modify products, change prices, or discontinue products at any time, subject to applicable law.

Product Images & Appearance

Product photographs are intended to represent our products as accurately as reasonably possible.

Actual appearance may vary slightly due to photography, lighting, screen settings, production batches, polishing, plating, stone setting, materials, and other manufacturing or hand-finished details.

Lifestyle photographs may contain props or additional jewelry for presentation purposes. Only items expressly identified as included on the relevant product page form part of your purchase.

Jewelry Materials & Care

Jewelry may naturally experience wear over time depending on frequency of use, storage, environmental conditions, exposure to water, perspiration, cosmetics, fragrances, chemicals, and individual care habits.

Customers are responsible for reviewing and following the care instructions provided with the product or displayed on our website.

Unless expressly stated otherwise, our jewelry and accessories are sold as fashion and personal accessories and are not medical, protective, safety, therapeutic, or health-related devices.

Metal Sensitivities & Allergies

Individual reactions to metals, plating, finishes, adhesives, stones, or other jewelry materials can vary.

Customers with known allergies, sensitivities, or skin reactions should review the listed product materials carefully before purchase and seek appropriate professional advice where necessary.

AURXYA does not guarantee that a product will be suitable for every individual's skin sensitivity or allergy profile unless expressly stated otherwise.

Intellectual Property

Unless otherwise stated, the AURXYA name, logo, website design, photographs, product presentation, graphics, text, videos, icons, and other original content appearing on this website are owned by or licensed to Sonhai Tech Limited and are protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, sell, commercially exploit, or use our protected content without prior written authorization.

Third-party trademarks, product names, photographs, or other intellectual property remain the property of their respective owners.

Third-Party Links & Services

Our website may contain links to or integrations with third-party services, including payment processors, shipping carriers, social platforms, review providers, and other service providers.

These third-party services operate independently and may be subject to their own terms and privacy policies. AURXYA is not responsible for third-party websites, services, content, availability, or practices except where responsibility cannot lawfully be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, Sonhai Tech Limited and AURXYA will not be responsible for indirect, incidental, special, or consequential loss arising from the use of this website or our products where such liability may lawfully be limited or excluded.

Nothing in this Legal Notice excludes or limits any liability, warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited.

Consumer Rights

Nothing contained on this website, in this Legal Notice, or in our policies is intended to exclude, restrict, or replace any mandatory consumer rights available under applicable law.

Where local consumer protection law provides rights or remedies that conflict with any provision of our policies, the applicable mandatory legal requirement will prevail.

Governing Law

This Legal Notice and the operation of this website are governed by the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection rights available to customers in their place of residence.

Returns

The business address listed on this website is not automatically a return address.

Customers must contact support@aurxya.com and receive return authorization and return instructions before sending any product back. Products returned to an unauthorized or unconfirmed address may not be accepted.

Please refer to our Return & Refund Policy for complete return and exchange conditions.

Contact

For questions regarding this Legal Notice, our products, your order, or our website, please contact:

AURXYA Customer Care
support@aurxya.com

Sonhai Tech Limited
FLAT/ROOM 1618A, 16/F
750 Nathan Road
Mong Kok, Kowloon
Hong Kong

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